The lights display a different color
than what was selected on the App
This guide outlines ways to change the color of your Oelo System through the App and may be helpful if you've selected a specific color in the App and the lights are not reflecting that selection.
Solution: Select a new RGB orrder
- Locate the Settings Tab in the Oelo App
- Navigate to "RGB Order"
- Select a new RGB Order like "GRB".
- Select a new color from the color wheel and verify that the color selected is the color displayed.
- Repeat until the correct colors are displaying.
Oelo App Settings Location
Oelo App RGB Order Location
If you followed these instructions ...
And your system is still not working, please fill out a service form below and a technician will be in contact to further troubleshoot.