The lights display a different color
than what was selected on the App
This guide may be helpful if you've selected a specific color in the App and the lights are not reflecting that selection.
Solution: Select a new RGB orrder
- Open your browser and enter http://172.24.1.1/ .
- Click on "Lights".
- Click "RGB Order" and change to a different order, such as "RGB2Strand".
- Repeat until the correct colors are displaying.
Anywhere Web Location
Anywhere Web RGB Order Location
If you followed these instructions ...
And your system is still not working, please fill out a service form below and a technician will be in contact to further troubleshoot.